Workers are experiencing high levels of stress, with many in fight-or-flight mode, according to Kristin Tugman, a consultant on health and productivity.
The past few years have taken a toll on workers, with events like civil unrest and the COVID-19 pandemic contributing to crisis fatigue, Tugman said.
Mental Health in the Workplace
Speaking at the 2026 Disability Management Employer Coalition Annual Conference in Nashville, Tennessee, Tugman emphasized the importance of employers being intentional and tuned into how workers are doing.
This means recognizing when something seems off and checking in with the employee, rather than assuming it’s a performance issue, she said.
For example, symptoms of depression can be mistaken for performance issues, Tugman noted.
Employers should be aware that people are resilient, but that resilience can eventually run out, leading to burnout and other mental health issues, Tugman explained.
Identifying Potential Concerns
Tugman recommended that employers watch for patterns in employee behavior to identify potential concerns.
If an employee has been late or missed deadlines consistently, it’s likely a performance issue, she said.
However, if an overachieving worker suddenly starts underperforming, it’s time to ask questions, Tugman said.
Companies need to train managers to identify potential concerns and create psychological safety in the workplace, she added.
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This becomes especially important as the mental health crisis worsens, exacerbated by rising healthcare costs and delayed care, Tugman said.
As the situation continues to evolve, it’s possible that employers will need to adapt their approaches to supporting employee mental health, potentially leading to a greater emphasis on proactive measures and employee well-being initiatives.
According to the report, psychological safety is optimal when it comes from the top, but employers can also create it in their own microcosm.
By being intentional and supportive, employers can help improve mental health in the workplace and reduce the risk of burnout and other related issues.
Creating a supportive work environment can also involve recognizing that employees are not just workers, but individuals with their own unique struggles and challenges, Tugman implied.
Employers can play a critical role in helping employees manage their mental health by providing resources and support, such as access to counseling services or employee assistance programs.
Tugman’s comments highlight the need for employers to take a proactive approach to addressing mental health in the workplace, rather than simply reacting to crises as they arise.
By taking a proactive and supportive approach, employers can help create a positive and healthy work environment that benefits both employees and the organization as a whole.
The importance of psychological safety in the workplace cannot be overstated, as it allows employees to feel comfortable sharing their concerns and struggles without fear of judgment or repercussions.
When employees feel safe and supported, they are more likely to be productive, engaged, and committed to their work, which can have a positive impact on the organization’s overall success.
